SRS Crisafulli News

How To Navigate SRS Crisafulli's Product Catalog

Posted by Elizabeth Kaiser on Wed, Jul 11, 2012 @ 08:07 AM

By Elizabeth Kaiser, SRS Crisafulli Marketing Manager

We all want to find what we are searching for - quickly and easily. 

With our new Crisafulli online catalog, now you can - at least when you are searching for Crisafulli dredges, pumps, power units and/or parts and accessories.  The new catalog allows you to search our Crisafulli product list using your specifications, features and options that match your product requirements.SRS Crisafulli Product Catalog

Navigate to the product catalog from the SRS Crisafulli website.  You can search for your product using keywords or you can browse through the catalog.

Let's explore the keysord search approach. 

search

In the upper left corner of the catalog you will see Search Catalog with a search text box below. 

Type your keywords in the text box and then click the 'Go' button to initiate the search.  You can use generic terms, such as "PTO trailer pump", Crisafulli product brand names, such as, "Rotomite 6000", or product specifications, such as, "50 hp power unit".  For this example, we've typed "PTO trailer pump".  The catalog displays a list of Crisafulli products matching our keywords, organized by product line.

results
We realize now that we're actually interested in Humpback trailer pumps, so we click that heading and get the following list.

list

From this screen you can compare items based on the results from your search criteria.  For our example we want to narrow the serach further and compare just the 12" pumps.

Check the boxes in the first column for each of the products with 12" pumps, then click the 'Compare Items' button at the top of the list.  You will see a side-by-side comparison of Crisafulli 12" PTO Humpback Trailer Pump Specifications.

side by side
See larger example of side by side comparison.


Now you can see which product best fits your requirements.  To request more information, check the boxes directly below the product images and click the 'Request Information' button at the upper left.

Give the Crisafulli Product Catalog a try!

Topics: crisafulli, srs crisafulli, Product Information, Replacement Part, Tips

FLUMP Field Installation Helped by Novel Means of Communication

Posted by Elizabeth Kaiser on Tue, Apr 03, 2012 @ 12:04 PM

By Elizabeth Kaiser, SRS Crisafulli Marketing Manager

Sometimes we need to look up a phone number, check an account, or find an engineer ASAP for on-the-go technical information.  Most of us today rely heavily on our cell phones and email for these important communication needs.  On rare occasions, however, we may find ourselves with no cell coverage, no access to email, and no time to wait for a text or email response.  Maybe not often, but you have to admit, it does happen.

Recently SRS Crisafulli Specialists Chad Schipman and Tristan Hoff were dispatched to install a Crisafulli FLUMP in a remote area of Mexico.  Unfortunately, however, upon arriving at the final destination airport in Mexico, Mr. Schipman discovered his baggage had been lost.  The missing baggage contained the Operations and Maintenance (O&M) manual documenting all the technical specifications for the FLUMP they were about to install and for which they were scheduled to provide training.

Thanks to years of experience, the installation was successfully completed without the manual, but they still needed the technical specs.  Mr. Schipman realized he had no cell phone service and access to his remote email was blocked.  However, he did have Internet access.  On the final morning of the installation visit the home factory received a live chat request (a feature recently made available on the crisafullipumps.com website) from our very own Mr. Schipman.

Chat live now

Within a half hour we were able to publish the required O&M pages and pump curve papers via the crisafullipumps.com website for fast and easy download.  Later that day another chat request came in from Mr. Schipman.  Working together the Engineering, Sales and Marketing departments were collectively able to assist Mr. Schipman. They provided him with flow calculations, general advice and the other documents Mr. Schipman required.  "The live chat was a 'life saver,'" said Mr. Schipman upon his return home.

Contact us

Ever find yourself in a similar situation?  Perhaps we can assist with our live chat function found at crisafullipumps.com.  It is available 8-5 MST Monday through Friday.  During off hours you can use the live chat to leave us a message and we will respond ASAP. 

 

 

Watch video on how to install discharge tubing.

See our current list of equipment in stock.

Topics: crisafulli, srs crisafulli, flump, Product Information