Superior Service Worldwide

Crisafulli Dredges: self-propelled and remote controlled
Crisafulli Pumps: trailer, submersible, vertical pumps
Crisafulli portable power units
Crisafulli dredge rentals

Rotomite SD-110 in Marina
Rotomite SD-110 in Boat Marina

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Rotomte 6000 in Great Salt Lake, Utah

  • Trained and motivated staff. Crisafulli’s service equation starts with trained employees who know the product line, understand the customers’ applications, and who have a strong desire to provide superior service. We send sales, technical, and service personnel anywhere in the world to support a customer who has purchased a Crisafulli FLUMP or Rotomite dredge or a major custom installation of hydraulic submersible, or vertical pumps.

 

  • Specialized solutions for four decades. In its fourth decade of designing and manufacturing specialized dredging and pumping systems, Crisafulli combines proven and innovative technology to meet the increasingly complex needs of its municipal and industrial customers.

 

  • Worldwide sales organization. Crisafulli supplements its sales staff with (a) a network of independent representative firms (Reps) who cover the municipal and industrial market segments in the US and in 38 other countries; (b) an agricultural dealer network in the US and Canada; and (c) a network of dealers who serve municipal and industrial markets in the US and Canada.

 

  • Individualized service from conception to completion. Since Crisafulli equipment sales often involve customized versions of standard products, we employ graduate engineers in the Sales and Service Department in Glendive, Montana, who interact with customers technical personnel and consulting engineers.

 

  • O & M Manuals. Crisafulli provides each customer with one or more Operations and Maintenance Manuals (the O & M Manuals) upon shipment of the order.

 

  • On-site technical and training support. Crisafulli provides technical and engineering support at the customer’s site worldwide to facilitate installation of Crisafulli products and to train the customer’s staff in the operation and maintenance of the equipment.

 

  • One year warranty. The Crisafulli Warranty provides a one year guaranty as spelled out in the Warranty. When Crisafulli accepts a warranty claim Crisafulli solves the problem promptly at the customer’s site, or by an authorized dealer, or, if necessary, in Glendive, Montana.